Privacy Policy

Last updated: June 18, 2025

At POS2U, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application or visit our website.

1. Information We Collect

• Account Info: Name, email address, contact number
• Business Data: Company name, tables, menu items, orders
• Device Info: IP address, browser/device type, Android/iOS version

2. How We Use Your Information

• To provide and maintain the POS2U service
• To improve app functionality and customer support
• To analyze usage and performance data
• To communicate updates and support

3. Data Sharing

We do not sell your personal data. We may share information with:

• Our authorized service providers (e.g. cloud hosting)
• Regulatory authorities when required by law

4. Data Security

Your data is encrypted and securely stored on our servers. We implement strict access controls and regularly review our systems to prevent unauthorized access.

5. Data Retention

We retain your data as long as your account is active or as necessary to comply with legal obligations.

6. Your Rights

Under Malaysian Personal Data Protection Act (PDPA), you have the right to:

• Request access to your data
• Correct or update your information
• Withdraw consent or request deletion

7. International Users

We offer remote support globally. Your data may be stored or processed in Malaysia or other countries with adequate data protection regulations.

8. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified through the app or website if significant changes are made.

9. Contact Us

If you have any questions about this policy, please contact us:

• Email: support@platforms2u.com
• Phone: +60-12-3456789
• Address: 8Trium Tower, Bandar Sri Damansara, 52200 Petaling Jaya, Selangor, Malaysia

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