Too much manual work
Staff spend time writing, tracking, and checking — slower service and more mistakes.
- info@platforms2u.com
- Malaysia Kuala Lumpur
SALON / SERVICE SOLUTION
MEMBERSHIP · PACKAGES · STAFF
Service POS made for
repeat customers and
smooth staff workflow.
Track customer history, sell packages & prepaid credits, and manage staff performance. Perfect for hair salon, beauty, spa, nail studio, clinic, and any service shop.
- Service billing + packages / prepaid credits
- Membership points + member pricing + promotions
- Staff login + commission-ready reports + permission control
Membership
More repeat
Packages
Prepaid sales
Staff
Clear tracking
PAIN POINTS
Most salons lose money from
Most salons lose money from
manual work and
repeat customers not coming back
If any of these feel familiar, Pos2U is built to fix it — with a simple service workflow.
No clear customer history
No record of visits, spending, preferences — hard to follow up and upsell properly.
Packages & prepaid hard to track
Credits, packages, remaining balance — messy tracking creates disputes and losses.
Staff performance not transparent
Commission, discounts, voids, and service sales are hard to monitor without reports.
Low repeat customers
No loyalty, no retention tools — walk-ins come once, then disappear.
Checkout is slow during peak
Queue builds up, staff get stressed, customer experience drops.
CORE FEATURES
Built for Salon & Service workflow
Simple checkout, customer history, membership, and staff tracking — all designed for how service businesses actually operate.
Service Billing
Charge by service, package, or add-on. Faster checkout with cleaner receipts.
- Service menu + categories
- Add-ons / custom pricing
- Split bill + partial payment
Packages & Prepaid
Sell packages and track balances automatically — no manual notes.
- Prepaid credits / wallet
- Package usage tracking
- Expiry / balance reminders
Membership & Loyalty
Bring customers back with points, tiers, and member pricing.
- Points + rewards
- Tier benefits / member price
- Voucher / cashback promos
Customer Profiles
Track visit history and preferences so staff can serve better.
- Visit & spending history
- Notes: preferences / allergies
- Top customers insights
Staff & Permissions
Control discounts, voids, and track every action for safety.
- Role-based access
- Void / refund approvals
- Audit trail for control
Reports & Insights
Know what’s selling, which staff performs best, and your repeat rate.
- Daily sales & best services
- Staff performance tracking
- Customer retention signals
HOW IT WORKS
Service workflow: Book → Serve → Bill → Repeat
Simple flow for salons & service businesses — smooth appointments, clear staff tracking, stronger repeat customers.
01
Book appointment / walk-in
Create appointment fast or handle walk-in. Save customer profile and service preferences for next visit.
- Appointment + walk-in support
- Customer profile + notes
- Preferred staff (optional)
02
Serve + assign staff
Assign staff for each service. Track who served which customer, and record add-ons or upgrades easily.
- Assign staff per service
- Add-ons / upgrades tracking
- Staff performance visibility
03
Bill with packages & member price
Bill services with membership perks, prepaid credits, packages, and promotions. Split payment supported.
- Packages / prepaid credits
- Member pricing + promos
- Multi payment + refund records
04
Repeat with loyalty & follow-up
Turn walk-ins into loyal members. Track visits, send offers, and grow repeat sales with simple rewards.
- Visit history + customer insights
- Loyalty points / tiers
- Targeted offers (optional)
REPEAT BUSINESS
Turn walk-ins into loyal members
Built for salons and service businesses — track customer history, run membership tiers, and use prepaid packages to increase repeat visits.
🎫
Membership tiers
Create tier levels (Silver/Gold/VIP), set member pricing, and reward your best customers automatically.
- Tier benefits + member pricing
- Auto upgrade by spending / visits
- Birthday perks & special rewards
💳
Prepaid & packages
Sell prepaid credit or service packages. Track usage clearly and reduce manual mistakes.
- Prepaid credit balance tracking
- Package sessions / expiry support
- Partial redemption + add-ons
🎁
Rewards & vouchers
Drive repeat purchases with points, cashback, and vouchers — all tracked inside the system.
- Points earn & redeem
- Voucher / promo campaigns
- Member-only offers
🧠
Customer history
Know what customers like. Track visits, spending, and preferences for better upsell and retention.
- Visit & spending timeline
- Notes: preferences, allergies, etc.
- Top customers list
SCENARIOS
Built for real service businesses
Pick a use case — see how bookings, staff, packages, and checkout stay smooth in busy hours.
Hair Salon Workflow
Services + add-ons + staff assignment. Keep customer history for repeat visits.
- Service billing + add-on items
- Customer history: last visit & preferences
- Staff performance & shift tracking
Beauty / Facial
Perfect for packages, prepaid credits, and membership retention.
- Packages + prepaid credits
- Membership points & rewards
- Voucher / promo for retention
Nail Studio Fast Checkout
Quick billing, member pricing, and simple upsell flow for upgrades.
- Quick service billing + upgrades
- Member pricing & tier benefits
- Daily sales & best service reports
Spa / Massage Sessions
Track sessions, packages, and staff permissions with better control.
- Session-based billing + packages
- Staff roles & permission control
- Customer revisit & retention tools
Fitness / Trainer
Membership, packages, renewals, and follow-up campaigns to bring members back.
- Plan / package billing + renewals
- Member credits & usage tracking
- Campaigns to bring members back
Clinic / Therapy
Cleaner billing flow, customer notes, and reporting visibility for owners.
- Service billing + receipt history
- Customer notes / preferences tracking
- Daily reporting for management
FAQ
Common questions for Salon / Service businesses
Quick answers about membership, packages, offline/online mode, and setup.
Yes. You can create packages (e.g., 5 sessions), prepaid credits, and deduct automatically per visit.
You can also view balance by customer and track usage history.
Yes. You can set membership tiers, points, member-only pricing, vouchers, and birthday rewards to
bring customers back more often.
Yes. Customer profiles can show visit records, spending, purchased packages, and notes
(depending on your role permissions).
Offline mode is basic checkout and runs locally (no admin panel / no online features).
Online mode includes admin panel, cloud sync, reporting, and online features like membership and multi-outlet.
Yes. You can control what each staff can access (discount, void, refund, reports, customer data).
This helps reduce mistakes and control fraud risk.
Yes. You can start with 1 outlet, then upgrade to multi-outlet when you expand.
HQ dashboard can compare performance across branches (Scale plan).
DOWNLOAD APP
Pos2U Mobile App
Check sales, reports, and store performance anytime — even when you’re not at the counter.
Available for Growth & Scale plans.
DEVICES
Choose the right hardware
Choose the right hardware
for your store
Mobile POS, tablets, desktop counters, self-order kiosks, and kitchen displays — all ready to bundle with Pos2U.
Mobile POS
Take orders anywhere. Perfect for tableside, events, and pop-up booths.
- Portable + fast checkout
- Scan barcode / QR
- Works with eWallet payments
Tablet POS
Clean counter setup with touch screen. Great for cafes and retail stores.
- Stable counter workflow
- Pairs with printer + cash drawer
- Fast staff training
Desktop POS
Best for high-volume counters. Bigger screen, faster operations, less mistakes.
- Large display for peak hours
- Best for multi-cashier counters
- Optional customer display
Self-ordering Kiosk
Let customers order by themselves. Reduce queue, reduce staff pressure.
- Faster ordering + higher upsell
- Works with QR / cashless
- Best for busy F&B outlets
Kitchen Display (KDS)
Orders go straight to kitchen screen. Clear status, faster prep, fewer missed items.
- Auto send orders to kitchen
- Track preparation status
- Works with multi-station kitchens
Accessories
Complete your setup with printers, scanners, cash drawers, and more.
- Receipt / label printers
- Barcode scanner
- Cash drawer + router
Need a hardware + software bundle?
Tell us your industry and outlet size — we’ll recommend the best setup and pricing.
READY FOR SALON / SERVICE?
Upgrade your Service POS.
Get a setup plan in 15 minutes.
Tell us your business type (hair / beauty / spa / clinic), staff count and packages — we’ll recommend the best workflow, devices, and plan.
- Membership, prepaid credits & package tracking
- Staff roles, commission-ready sales & performance reports
- Fast checkout, promotions & customer visit history
✅ Setup guidance
✅ Local support
✅ Membership-ready